VDIS20011 Managing with impact

Credit Points 24
This module focuses on two units of competency; BSBLDR501 Develop and use emotional intelligence and BSBLDR503 Communicate with influence. It discusses how emotional intelligence and effective communication can be leveraged to improve organisational performance. Exploring the various elements of emotional intelligence and communication skills, students will learn to manage their emotional responses to situations, develop the emotional intelligence of others and conduct effective negotiations. The units also address the skills to facilitate effective presentations
and meetings.

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