VDIS20001 Module 1 Managing with impact
This module introduces the role of the Benevolent Society manager, key competencies in context, specifically the changing community sector environment, organisational performance requirements and culture. Leading and managing effective workplace relationships, the use of emotional intelligence, communication & influencing skills are underpinned by a coaching framework.
BSBLDR511 Develop and use emotional intelligence
BSBLDR513 Communicate with influence
BSBLDR502 Lead and manage effective workplace relationships