BSB51915 Diploma of Leadership and Management

This qualification prepares individuals for the role where they will apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. Graduates will have learnt to plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

The course consists of four (4) core and eight (8) elective units of competency selected within the packaging rules of this qualification. The complete set of packaging rules including the available units of competency can be found at: Training/Details/BSB51915. Virtu has designed a BSB51915 Diploma of Leadership and Management through consultations with industry and commerce.

Pathways into the qualification
This qualification is suitable for students with qualifications in the area of business or vocational experience in a range of work environments in senior support roles but without a qualification. It is also suitable for recent school leavers who don’t yet have vocational experience but want to pursue a career in the field.

Entry Requirements
There are no formal entry requirements for this course. To be eligible for this qualification, applicants must:
• Be over the age of 18
• Have an appropriate level of Language, Literacy and Numeracy skills to complete the course
The following criteria is seen as an advantage:
• Be employed in a workplace in a role similar to those stated above for a minimum of 20 hours per week

• Have the willing support of their employer
• Hold the BSB40215 Certificate IV in Business, or other relevant qualification/s or have vocational experience in a managerial or senior leadership role.

Pathways from the qualification
This qualification is nationally recognised and can only be delivered by a Registered Training Organisation (RTO) such as Virtu Business Institute that complies with the governing standards of quality control and quality training and assessment. Upon completion of the course assessments a successful student will be awarded a BSB51915 Diploma of Leadership and Management. Students who exit the training program without completing all assessments will be issued with a statement of attainment for those units in which they have demonstrated competency. Graduates with this qualification often occupy a managerial role and most often have a suitable title reflecting this role within most commercial sectors.

Course Duration
Diploma course duration depends on: a student’s pre existing qualifications and experience, a student’s full time or part time status and study commitment and finally the pace at which the student studies. Our Diplomas can be studied full-time or part time with the student deciding on their own study pace by enrolling in either one or two subjects per Term. Normal duration is one year full-time; two years part-time.

It is expected that the student will allow 10 hours (part time) to 20 hours (full time) per week for their classes and home and work study. Virtu’s academic year is divided into 8 terms of study per year, with enrolments in January, February, April, May, July, August, October and November of each year.

Student Study Term 1

VDIS20011 Managing with impact
Credit Points 24
This module focuses on two units of competency; BSBLDR501 Develop and use emotional intelligence and BSBLDR503 Communicate with influence. It discusses how emotional intelligence and effective communication can be leveraged to improve organisational performance. Exploring the various elements of emotional intelligence and communication skills, students will learn to manage their emotional responses to situations, develop the emotional intelligence of others and conduct effective negotiations. The units also address the skills to facilitate effective presentations
and meetings.

VDIS20012 Organisational performance
Credit Points 24
This module focuses on two units of competency; BSBWOR502 Lead and manage team effectiveness and BSBLDR502 Lead and manage effective workplace relationships. The two units relate very closely and cover important management topics such as performance management, rewards and recognition and networking.
Students are exposed to the fundamentals of team dynamics and some of the key elements for developing an environment
where people can do their best work. The importance of networking and diversity management are explored and students
develop an understanding of the policies and procedures required to manage and lever diversity to achieve organisational results.
Student Study Term 2

VDIS20013 Building talent & teams
Credit Points 24
This module focuses on two units of competency; BSBHRM405 Support the recruitment, selection and induction of staff
and BSBHRM512 Develop and manage performance management processes. The two units address different human resources
functions of a manager. From selecting and recruiting staff and the development and implementation of performance
management processes. Students are exposed to the different tasks involved in planning and conducting both recruitment and selection processes as well as the basic elements of inducting new personnel once the selection decision has been made. Students will also explore different approaches to performance management and ways of improving employee performance.

VDIS20014 Managing for results
Credit Points 24
The module introduces the importance of risk management, budgets and financial planning. The two units BSBRSK501 Manage risk and BSBFIM501 Manage budgets and financial plans together focus on key skills and knowledge for managing
risk, budgets and financial plans within a business context. Students will develop an understanding of risk management in a range of contexts across an organisation or for a specific business unit. Managing risk can facilitate implementation of change across an organisation, business unit, program or project area. Students will develop confidence in undertaking financial management within a work team. Through this subject, students will practice their skills in planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes.
Student Study Term 3

VDIS20015 Service excellence
Credit Points 24
This subject explores the two units of competency; BSBPMG522 Undertake project work and BSBCUS501 Manage quality customer service. With a focus on customer service projects, students will be lead through the key phases of project
management, from developing a project scope, project plan, monitoring that plan to the finalising of the project. Students will explore the fundamentals of managing customer service based projects while analysing customer behaviour and product promotion. Students will be introduced to various approaches to monitoring customer service and discuss customer relationship management strategies.
Student Study Term 4

VDIS20016 Operational Safety
Credit Points 24
This subject introduces the importance of operational planning and managing a safe workplace. It covers key areas of operational planning such as goal setting, writing key performance indicators, allocating resources and evaluation. Through the two units of competency; BSBMGT517 Manage operational plan and BSBWHS501 Ensure a safe workplace, students will learn to apply operational planning to a work health and safety project by implementing a workplace
health and safety management system that is compliant with legislative standards.

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