BSB50215 Diploma of Business

This qualification prepares individuals for various job titles including executive officers, program consultants and program coordinators. Individuals in these roles may possess substantial experience in a range of business settings, but seek to further develop their skills across a wide range of business functions. The qualification may also apply to those with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.

APC Design School has consulted with industry in designing its BSB50215 Diploma of Business and the course consists of eight (8) elective units of competency selected within the packaging rules of this qualification. The complete set of packaging rules including the available units of competency can be found at: Training/Details/BSB50215

Pathways into the qualification
This qualification is suitable for students with qualifications in the area of business or vocational experience in a range of work environments in senior support roles but without a qualification. It is also suitable for recent school leavers who don’t yet have vocational experience but want to pursue a career in the field.

Entry Requirements
There are no formal entry requirements for this course. To be eligible for this qualification, applicants must:
• Be over the age of 18
• Have an appropriate level of Language, Literacy and Numeracy skills to complete the course
The following criteria is seen as an advantage:
• Be employed in a workplace in a role similar to those stated above for a minimum of 20 hours per week

• Have the willing support of their employer
• Hold the BSB40215 Certificate IV in Business, or other relevant qualification/s or have vocational experience in a managerial or senior leadership role.

Pathways from the qualification
This qualification is nationally recognised and can only be delivered by a Registered Training Organisation (RTO) such as APC Design School that complies with the governing standards of quality control and quality training and assessment. Upon completion of the course assessments the successful student will be awarded a BSB50215 Diploma of Business. Students who exit the training program without completing all assessments will be issued with a statement of attainment for those units in which they have demonstrated competency. Graduates who attain this qualification will have possible job titles such as: executive officer, program consultant and program coordinator.

Course Duration
Diploma course duration depends on: a students pre existing qualifications and experience, a student’s full time or part time status and study commitment and finally the pace at which the student studies. Our Diplomas can be studied full-time or part time with the student deciding on their own study pace by enrolling in either one or two subjects per Term. Normal duration is one year full-time; two years part-time.

It is expected that the student will allow 10 hours (part time) to 20 hours (full time) per week for their classes and home and work study. APC Design School’s academic year is divided into 8 terms of study per year, with enrolments in January, February, April, May, July, August, October and November of each year.

Student Study Term 1

VDIS10096 Manage Meetings
Credit Points 15
This module focuses on how to successfully manage meetings, from the preparation for the meeting to the processes and
procedures involved in the running of a meeting and the follow up required.
This unit describes the skills and knowledge required to oversee the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

VDIS10089 Manage Quality Customer Service
Credit Points 15
This subject introduces the fundamentals of managing customer service and driving quality service delivery. Consumer
behaviour and the product promotion are discussed. Students are introduced to various approaches to monitoring customer service, measuring customer satisfaction and customer relationship management.
This subject describes the skills and knowledge required to develop strategies to manage organisational systems that
ensure products and services are delivered and maintained to standards agreed by the organisation.
Student Study Term 2

VDIS10141 Managing teams
Credit Points 15
This module focuses on the role of the manager in leading and managing effective teams. Learners will be exposed to
strategies for developing teams, improving performance as well as reward systems and their role in operational performance.
The skills and knowledge required to lead teams in the workplace and to actively engage with the management of the
organisation are explored.

VDIS10142 Opportunities in Marketing
Credit Points 15
This module focuses on identifying and evaluating marketing opportunities. It outlines how to identify and capitalise on marketing opportunities. Students are exposed to forecasting and post implementation evaluation techniques.
Students will learn the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations.
Student Study Term 4

VDIS10100 Manage Recruitment, Selection and Induction Processes
Credit Points 15
This subject focuses on the management of recruitment, selection and induction processes. Students are exposed to the
development of policies and procedures relating to recruitment, selection and induction. The subject addresses key steps in recruitment and selection as well as ensuring these practices meet organisational and legal standards. Students are required to oversee and evaluate induction processes against their effectiveness in improving new employee performance.
Students will learn to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures.
Student Study Term 3

VDIS10093 Undertake Project Work
Credit Points 15
This subject introduces the fundamentals of project work. Students will be exposed to the essential elements of undertaking project work including developing a project scope, engaging stakeholders, monitoring and evaluating the project outcomes.
This subject goes through the skills and knowledge required to undertake a straightforward project or a section of a
larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

VDIS10143 Manage Intellectual Property
Credit Points 15
This subject outlines how to identify intellectual property assets and rights within an organisation, strategy for management, protection and commercialisation of IP for business growth.
Describing the performance outcomes, skills and knowledge required to protect, secure and effectively use intangible assets of value to an organisation. It focuses on establishing and maintaining systems to protect and
exploit an organisation’s intellectual property to ensure business growth.
Student Study Term 4

VDIS10101 Manage Risk
Credit Points 15
This subject introduces the concept of risk management. It provides students with a comprehensive understanding of the steps to managing risk within a business context. The skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting are explored.

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