COURSE FEES AND METHODS OF PAYMENTS
All Virtu Course/Tuition fees are listed on the relevant course page on this website, in the Course Brochures and in the Schedule of VET Tuition Fees downloadable below. Virtu notes that it DOES NOT charge any fees other than the tuition fees outlined in the Fee Schedules on this webpage and as outlined in the individual course brochures also available on the course pages of this website.

There are a number of ways you may choose to pay for your study at Virtu:

  • Payment subject by subject prior to the census date by direct debit or credit card.
  • By applying for an income contingent loan from VET Student Loans

If you choose to use a VET Student Loans to pay for all or part of your tuition fees, additional entry requirements apply (see below) and you will be charged a Loan Fee of 20% by the Commonwealth Government.

Information on the new VET Student Loans program and the transition from VET FEE-HELP is available on the Department of Education’s website at www.studyassist.gov.au. This includes fact sheets on arrangements for current VET FEE-HELP students.

Any Virtu student requiring specific advice should contact the Virtu Administration Manager and Registrar on registrar@virtuinstitute.edu.au

Information for current VET FEE-HELP students
On 5 October 2016, Senator the Hon Simon Birmingham, Minister for Education and Training, announced the commencement of VET Student Loans from 1 January 2017. The Minister also announced that access to the current VET FEE-HELP scheme for existing students will cease on 31 December 2017.

The following information is taken from publications distributed by the Commonwealth Government

New enrolments in the VET FEE-HELP scheme ceased from 1 January 2017 and the new VET Student Loans program commenced. All students at Virtu who had been using a VET FEE-HELP loan have been contacted about transition arrangements – if you still have questions please contact the Virtu Administration Manager and Registrar.

Course Fees, Refunds and re-crediting
Virtu Institute is committed to ethical behavior and fairness and as a result believes that all students and purchasers should only pay for services and goods provided, if they are of a high quality standard, in good order (if applicable) and if delivered in a timely manner.

Under certain circumstances students and prospective students of Virtu can claim a refund of course tuition fees paid and the conditions of these refunds are outlined in the document: VDIP&P20401 Refund Policy available for download from this webpage.

When completing the Enrolment Form applicants will be asked to read the Virtu Terms & Conditions and will be asked to tick a box indicating their agreement to these terms and conditions. A downloadable version of the Virtu Terms & Conditions can also be downloaded from this page.

A re-credit of a FEE-HELP can occur if Special Circumstances exist as follows:
– If a Student withdraws from a Course / Subject / Units of Study after the published census date for that Course / Subject / Units of Study, or has been unable to successfully complete a Course / Subject / Units of Study, and believes this was due to special circumstances, the Student may apply to have their FEE- HELP balance re-credited for the affected Course / Subject / Units of Study under Section 68 of the Act.

Virtu will re-credit the Student’s FEE-HELP balance if it is satisfied that special circumstances apply where:
– these circumstances were beyond the Student’s control; and
– these circumstances did not make their full impact on the Student until on, or after the census date for that Course/ Subject/Units of Study; and
– these circumstances were such that it was impracticable for the Student to complete the requirements for the Course/Subject/Units of Study in the period during which the Student undertook or was to undertake the Course/Subject/Units of Study.

Students seeking a re-credit from Virtu should consult Virtu Policy and Procedure VDIP&P20317 FEE-HELP Student Review Procedures downloadable from this webpage for full details.

In special circumstances a student may apply to the Secretary of the Department of Education for the student’s FEE− HELP balance to be re-credited under section 71 of the Act because:
i) the provider, or a person’s action on the provider’s behalf, engaged in unacceptable conduct in relation to the student’s application for the VET student loan; or
ii) the provider failed to comply with the Act or an instrument under the Act and the failure
had adversely affected the student:
– that applications for re−crediting under section 68 of the Act must be made within 12
months after the census day for the course, or the part of the course, concerned, or within
that period as extended by the provider;
– that there is no charge for reconsideration or review of decisions, other than review by the Administrative Appeals Tribunal.

Student eligibility
There are specific criteria students must meet to be eligible for a loan through VET Student Loans.

Students must have been assessed as academically suited to undertake the eligible course and their FEE-HELP balance must be greater than zero.

Academic Suitability
– Virtu’s student entry procedure specifies in its course brochures that a student is academically suited to undertake a particular approved course if:
– one of the requirements of the Language Literacy and Numeracy subsection below is met in relation to the student; and
– The student meets any other specified entry requirements for the course including prior educational qualifications; and
– Virtu believes on reasonable grounds that the student is academically suited to undertake the course.

Furthermore, a student must be:
• an Australian citizen, or
• hold a permanent humanitarian visa and usually reside in Australia, or
• be a qualifying New Zealand citizen.
• To confirm a student’s identity, date of birth and eligibility for access to VET Student Loans Virtu will collect and verify information and documents such as, but not limited to, passports, birth certificates and prior qualifications,
• Virtu will also collect a Tax File Number (TFN) for any student applying for VET Student Loans and if the student has applied for, but not been issued with, a tax file number – a certificate from the Commissioner that the student has applied for a tax file number will be required.

Language Literacy and Numeracy
Additionally you will be required to provide us with:
• a certified copy of a certificate for a qualification at Australian Qualifications Framework (AQF) level 4 (or above) that was delivered in English, or
• a Senior Secondary Certificate of Education awarded by an agency or authority of an Australian State or Territory for your completion of year 12 of school, or

• a certificate of competency at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy using an approved assessment tool arranged by Virtu and managed by the Australian Council for Educational Research Limited.
• As an approved course provider Virtu will ensure that the results of assessing a student’s competence in reading and numeracy under this procedure will be reported:
– to the student as soon as practicable after the assessment; and
– to the Secretary of the Department of Education in the form, manner and by the time requested by the Secretary.

What do students need to know?
For the most recent information on VET Student Loans scheme students and other interested parties should download the VET Student Loans information booklet 2017 on https://docs.education.gov.au/node/42391

VET Student Loans
Loan caps
• Eligible students will be entitled for loans up to a capped amount which is set by Government for each of Virtu’s qualification as follows:
– BSB50215 Diploma of Business – $5,075
– BSB51915 Diploma of Leadership and Management – $5,075
– CUA50715 Diploma of Graphic Design – $10,150
– CUA60315 Advanced Diploma of Graphic Design – $10,150
– MSF50213 Diploma of Interior Design and Decoration – $10,150
– MSF60113 Advanced of Interior Design – $10,150
– MST50116 Diploma of Applied Fashion Design and Merchandising – $15,225
– MST60116 Advanced Diploma of Applied Fashion Design and Merchandising – $15,225

• Virtu may charge above the cap for a course, and if so, students will be expected to pay the difference. Payments will be required according to Virtu’s billing period and Virtu’s Course Fees can be seen in the Schedules below,
• The list above indicates the maximum amount of a VET Student Loans that will be available for each course for each student not taking into account that the amount of the loan cannot be greater than the student’s remaining FEE-HELP balance.

Loan Debt and Repayment
• Before applying for VET Student Loans you may wish to seek independent financial advice,
• All VET Student Loans will remain a personal debt until repaid to the Commonwealth,
• Repaying the loan is required when your income reaches the repayment threshold. The threshold can be found at www.studyassist.gov.au,
• The total amount of your HELP debt could be up to 120% of the VET Student Loans for the course (the debt will include the Commonwealth Loan Fee of 20%),
• The loan may, until the debt is repaid, reduce your take-home (after-tax) wage or salary and may reduce your general borrowing capacity

Engagement
• If you decide to use VET Student Loans you will be required to demonstrate you are progressing throughout your course.
• From 1 July 2017, you will be required to log in online twice during the year and acknowledge that you accept the loan you will receive for the course,
• The Census date is the final date a student can cancel their enrolment and withdraw from a Course or Subject (Unit of Study) without incurring debt or a Courses (Tuition) Fee,
• All Virtu Courses have at least 5 Census dates with Course (Tuition) Fees being apportioned across a specified number of sequential fee periods. See Virtu Course (Tuition) Fee Schedules for your course on this page below,
• You may cancel or withdraw from your enrolment in the course or part of the course by using Virtu’s procedure for withdrawal and completing the Virtu VDIF20810 Student Withdrawal Policy, Procedure & Request Form downloadable from this webpage,
• Virtu students should refer to VDIF20810 Student Withdrawal Policy, Procedure & Request Form on this webpage for all matters relating to withdrawing from a Virtu Course, Subject/Unit of Study or re-joining a Virtu Course, Subject/Unit of Study.
• Processes and procedures for Cancellation of Enrolment is also detailed in VDIF20810 Student Withdrawal Policy, Procedure & Request Form on this webpage.
• If you withdraw before the census day from a course or part of a course, you will not incur a VET student loan debt for the course or part of the course and will receive a refund for any Courses (Tuition) Fees you have already paid for the course or part of the course. See VDIPP20401Virtu Refund Policy downloadable from this webpage,
• It is important that you advise Virtu of any change in your contact details.

Statement of VET Tuition Assurance
Under the provisions of the Higher Education Support ACT ext 2003 (HESA) and the VET Guidelines Virtu Design Institute Pty Ltd trading as Virtu Institute (Virtu) must comply with the VET Tuition Assurance requirements. This is to protect VET students in the event that Virtu ceases to provide a VET course of study in which a VET student is enrolled.

For details of 2018 Tuition Assurance arrangement Virtu Students should see the documents VIP&P20827 VFH Statement of Tuition Assurance 2018 and VIP&P20828 VSL Statement of Tuition Assurance 2018 on this website page.

Support
• If you require support you should contact the Administration Manager and Registrar on registrar@virtuinstitute.edu.au.
If you have a grievance or complaint you should consult the Virtu VDIP&P20315 Student Grievance Handling Policy & Procedure (Academic & Non Academic Grievances) downloadable from this webpage.
• If you have any questions, concerns, or require more information regarding any element of VET Student Loans, students should contact the Department of Education and Training HELP Student Enquiry line on
1800 020 108, email VETStudentLoans@education.gov.au or visit www.education.gov.au/vet-student-loans

Student Grievances
Virtu Institute is committed to maintaining an effective, timely, fair and equitable grievance handling system which is easily accessible to all complainants. Virtu aims to ensure:
• All Complainants will have the opportunity to present their case at each stage of the procedure. (See VDIP&P20315 Student Grievance Handling Policy and Procedures downloadable from this webpage);
• The Complainant and any respondent have the option of being accompanied/assisted by a third person (such as a family member, friend or counsellor) if they so desire.
• The Complainant and any respondent will not be discriminated against or victimised;
• At all stages of the process, discussions relating to grievances and appeals will be recorded in writing. Reasons and a full explanation in writing for decisions and actions taken as part of this procedure will be provided to the Complainant;
• Advice on appeal processes will be given in writing with all decisions;
• A Complainant shall have access to the internal stages of this grievance procedure at no cost.

Schedules of Virtu Design Institute VET Tuition Fees
Schedule of VET Tuition Fees 2019 MSF50213
Diploma of Interior Design and Decoration – pdf

Schedule of VET Tuition Fees 2019 MSF60113
Advanced Diploma of Interior Design – pdf

Schedule of VET Tuition Fees 2019 CUA50715
Diploma of Graphic Design – pdf

Schedule of VET Tuition Fees 2019 CUA60315
Advanced Diploma of Graphic Design – pdf

Schedule of VET Tuition Fees 2019 MST50116
Diploma of Applied Fashion Design and Merchandising – pdf

Schedule of VET Tuition Fees 2019 MST60116
Advanced Diploma of Applied Fashion Design and Merchandising – pdf

Schedule of VET Tuition Fees 2019 BSB50215
Diploma of Business – pdf

Schedule of VET Tuition Fees 2019 BSB51915
Diploma of Leadership and Management – pdf